Privacy Policy
Last updated: May 2026
1. Information We Collect
When you sign up for SpiderPrompt, we collect your email address and any profile information you provide (such as your name). When you add products, we collect the product details, URLs, and images you submit. We may also collect anonymous usage data for analytics purposes.
2. How We Use Your Information
We use your information to:
- Provide and maintain your account and the SpiderPrompt service
- Send you login links and invoice receipts
- Generate and display your product pages for AI platforms to reference
- Improve our services through analytics
- Send you service-related communications
3. Data Sharing
We do not sell your personal data. Your product information is publicly displayed for AI platforms to read and reference. Payment processing is handled by Midtrans — we do not store your payment card details.
4. Data Retention
We retain your account data for as long as your account is active. If you delete your account, your data will be removed within 30 days. Analytics data may be retained in anonymized form.
5. Your Rights
You have the right to access, correct, or delete your personal data at any time. You can manage your data through your account dashboard or contact us directly.
6. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies or third-party analytics cookies that require consent.
7. Contact
For privacy-related inquiries, contact us at support@spiderprompt.com.
Terms of Service
Last updated: May 2026
1. Acceptance of Terms
By signing up for and using SpiderPrompt, you agree to these Terms of Service. If you do not agree, do not use the service.
2. Service Description
SpiderPrompt is a platform that helps businesses make their products discoverable by AI platforms such as ChatGPT, Gemini, Claude, Perplexity, and DeepSeek. Users submit product information which is then made available as public pages for AI platforms to read and reference.
3. User Responsibilities
You agree to:
- Provide accurate and truthful product information
- Only submit products you have the right to promote
- Not submit illegal, infringing, or harmful content
- Comply with all applicable laws and regulations
- Not attempt to manipulate AI platform systems
4. Subscription & Billing
SpiderPrompt operates on a subscription basis with no free tier. Payments are processed securely by Midtrans. Subscriptions auto-renew monthly unless cancelled. You may cancel at any time; access continues until the end of your billing period.
5. Public Data
Your product pages are publicly accessible. The content you submit will be read by AI platforms and may appear in their responses. This is the core functionality of the service.
6. Limitation of Liability
SpiderPrompt is provided “as is” without warranties of any kind. We do not guarantee that your products will be cited by any AI platform, nor the accuracy of AI-generated responses that mention your products. We are not liable for any damages arising from your use of the service.
7. Termination
We reserve the right to suspend or terminate accounts that violate these terms or engage in abusive behavior. You may delete your account at any time from your dashboard.
8. Changes to Terms
We may update these terms from time to time. We will notify users of material changes via email. Continued use after changes constitutes acceptance.
9. Contact
For questions about these terms, contact us at support@spiderprompt.com.